Patient Account Registrar-Admitting

Prime Healthcare•Encino, CA

9d•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar operates a computer to input and retrieve data, communicates with the population served using age-specific techniques from neonatal through geriatric care, and maintains proficiency in medical terminology. Special projects or other assignments may be given with expectations for completion within a specified timeframe.

Requirements

High school graduate or GED equivalent required.
Effective written and verbal communication skills.
Ability to multi-task and prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer service experience required.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain patient demographics.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with patients using age-specific techniques appropriate to populations from neonatal through geriatric care.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.