Patient Account Registrar - Admitting

Prime Healthcare•Aurora, IL

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works closely with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar operates a computer to enter and retrieve data, communicates with people across age groups using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given, with specified completion timelines.

Requirements

High school graduate or GED equivalent.
Customer service experience.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric age groups.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.