Patient Account Registrar - Admitting
About The Position
San Dimas Community Hospital is seeking a Patient Account Registrar for its Admitting department. The role interviews patients or their representatives to collect demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The registrar works across Admitting functions, including PBX operator duties and reception areas, and uses a computer to enter and retrieve data. The role requires communication with people from neonatal through geriatric age groups using age-specific techniques, proficiency in medical terminology, and completion of special projects or other assignments within specified timeframes.
Requirements
- Customer service experience required.
- Effective written and verbal communication skills.
- Ability to multitask and prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- High school graduate or GED equivalent required for new hires effective April 1, 2014.
Nice To Haves
- Previous hospital experience as an admissions representative preferred.
- Knowledge of medical terminology preferred.
Responsibilities
- Interview patients or their representatives to obtain patient demographics.
- Secure insurance information, eligibility, benefits, and authorizations as applicable.
- Work with all facets of the Admitting department, including PBX operator functions and reception areas.
- Operate a computer to input and retrieve data.
- Communicate with the population served using age-specific techniques, from neonatal through geriatric age groups.
- Maintain proficiency in medical terminology.
- Complete special projects or other assignments within specified timeframes.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
