Patient Account Registrar - Admitting

San Dimas Community Hospital•San Dimas, CA

22d•Onsite

About The Position

San Dimas Community Hospital, a 101-bed facility and member of Prime Healthcare, is seeking a Patient Account Registrar for its Admitting department. The registrar interviews patients or their representatives to collect demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator functions and reception areas. It requires operating a computer to enter and retrieve data, communicating with people across age groups using age-specific techniques, and maintaining proficiency in medical terminology. Special projects or other assignments may be given with defined completion timeframes.

Requirements

High school graduate or GED equivalent required.
Customer service experience required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interview patients or their representatives to obtain patient demographics.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques, from neonatal through geriatric patients.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.