Patient Account Registrar - Admitting

Prime Healthcare•Redding, CA

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator and reception functions. The registrar operates a computer to enter and retrieve data, communicates with patients across age groups using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be assigned with specified completion timelines.

Requirements

  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.
  • High school graduate or GED equivalent required for new hires effective 4/1/14.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all areas of the Admitting department, including PBX operator and reception functions.
  • Operate a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.
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