Patient Account Registrar Union 10 Hr - SMRMC Admitting

Saint Mary's Regional Medical Center•Reno, NV

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain and verify identifying information, including name, address, age, date of birth, Social Security number, occupation, and insurance information, and to obtain authorization. The role also interfaces with the PBX operator and reception areas and uses a computer to input and retrieve data. The registrar communicates with people across age groups, from neonatal patients through geriatrics, using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with an expected completion timeframe.

Requirements

  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.

Nice To Haves

  • Previous hospital experience as an admissions representative preferred.
  • Knowledge of medical terminology preferred.
  • High school graduate or GED equivalent preferred.

Responsibilities

  • Interview patients or their representatives to obtain and verify identifying, demographic, and insurance information and obtain authorization.
  • Interface with the PBX operator and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques, from neonatal patients through geriatrics.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.
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