Patient Access Technician

MultiCare Health System•Spokane Valley, WA

1d•$21 - $32•Onsite

About The Position

The Patient Access Technician (PAT) is an intermediate-level clerical position responsible for ensuring accurate patient admission and registration. The role requires a professional service orientation, good judgment, and independent thinking. The position is at MultiCare Valley Hospital in Spokane Valley and is listed as FTE .01, with a variable shift and 12-hour shifts.

Requirements

Graduate of a health vocational program such as Patient Access, Medical Assistance, or Medical Billing and Insurance; alternatively, one year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service, or billing duties is required.
Healthcare setting experience is preferred.

Nice To Haves

Healthcare setting experience.

Responsibilities

Ensure complete and accurate patient admissions and registrations in accordance with organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plate preparation, and completion of necessary forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
Obtain direct-admit information and enter reservations in the computer system to notify other areas.
Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to obtain demographic, insurance, and third-party liability information.
Perform eligibility verification, resolve discrepancies, determine whether financial assistance is recommended, and refer patients to a Financial Counselor where necessary.