Patient Access Technician

MultiCare Health System•Spokane, WA

1d•$21 - $32•Onsite

About The Position

The Patient Access Technician (PAT) is an intermediate-level clerical position responsible for ensuring accurate patient admission and registration. The role calls for professional service orientation, good judgment, and independent thinking in daily work. This position is listed at 0.3 FTE, with a night shift and a 12-hour Saturday schedule.

Requirements

Graduate of a health vocational program such as Patient Access, Medical Assistance, or Medical Billing and Insurance; OR
One year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service, or billing duties; a healthcare setting is preferred.

Responsibilities

Ensure complete and accurate patient admissions and registrations according to organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plates, and completion of necessary forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
Obtain direct-admit information and enter reservations in the computer system to notify other areas.
Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to obtain demographic, insurance, and third-party liability information.
Perform eligibility verification and resolve discrepancies; determine whether financial assistance should be recommended and an application completed, referring to a Financial Counselor when necessary.