Patient Access Technician OCED

MultiCare Health System•Federal Way, WA

8d•$25 - $38

About The Position

The Patient Access Technician (PAT) welcomes patients at a MultiCare Off-Campus Emergency Department and works closely with financial and clinical teams to support an optimal patient experience. The role provides patient admissions and registration services in accordance with organization policies, procedures, and regulatory requirements. The position is listed at 0.01 FTE, with a variable schedule and 12-hour shifts.

Requirements

Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or medical general.
One year of admitting, billing, registration, or customer service experience may be considered in lieu of the required education.

Responsibilities

Ensure complete and accurate patient admissions and registrations according to organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including applying identification wristbands, preparing addressograph plates, and completing required forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
Obtain direct-admission information and enter a reservation in the computer system to notify other areas.
Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to collect relevant demographic, insurance, and third-party liability information.
Verify eligibility and resolve discrepancies; determine whether financial assistance should be recommended and an application completed, referring patients to a Financial Counselor when appropriate.