Patient Access Technician OCED
About The Position
The Patient Access Technician (PAT) welcomes patients at one of MultiCare’s Off-Campus Emergency Departments and works closely with financial and clinical teams to support an optimal patient experience. The position is listed as 0.01 FTE, with variable shifts and 12-hour schedules. MultiCare’s Off-Campus Emergency Departments provide neighborhood-focused emergency care across Washington. Experienced physicians, nurses, and clinical teams deliver efficient, compassionate care in community locations, with comprehensive support for patients. MultiCare describes its workplace as community-rooted and guided by respect, integrity, kindness, and collaboration. The organization highlights growth and education, employee well-being, belonging, and the Pacific Northwest lifestyle.
Requirements
- Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or medical general.
- One year of admitting, billing, registration, or customer service experience may be considered in lieu of the required education.
Responsibilities
- Ensure patient admissions and registrations are complete and accurate according to organizational policies, procedures, and regulatory requirements.
- Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plates, and required forms.
- Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
- Obtain direct-admission information and enter a reservation in the computer system to notify other areas.
- Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to obtain demographic, insurance, and third-party liability information.
- Verify eligibility, resolve discrepancies, determine whether financial assistance should be recommended and an application completed, and refer to a Financial Counselor when necessary.
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Competitive tuition assistance
- Career development
- Employee Assistance Programs
- Code Lavender support
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
