Patient Access Tech - Patient Registration

Great Plains Health • North Platte, NE

1d

About The Position

The Patient Access Tech interviews patients to collect required registration data and enters patient information into the Hospital Information System. The role obtains required signatures for hospital consents, HIPAA documents, and Medicare documents; answers telephone calls; updates computer records; and directs patients as appropriate.

The position requires knowledge of the Registration modules in the Hospital Information System and the Document Imaging System to pre-register and register patients and update records for changes in patient status, transfers, newborn admissions, and discharges. After six months of employment, the employee must maintain an accuracy rate of at least 99%. The role also involves insurance eligibility checks, patient financial screenings, payment processing, and explaining financial responsibility and payment options. The employee may work in any registration area as needed.

Requirements

• Must be at least 17 years old.
• Must be currently enrolled in high school or an equivalent educational program.

Responsibilities

• Interview patients to collect required registration data and enter information into the Hospital Information System.
• Obtain signatures for hospital consents, HIPAA documents, and Medicare documents.
• Answer telephone calls, update computer records, and direct patients as appropriate.
• Use Registration modules and the Document Imaging System to pre-register and register patients.
• Correct or update the database to reflect patient status changes, transfers, newborn admissions, and discharges.
• Maintain an accuracy rate of at least 99% after six months of employment.
• Interpret insurance information and insurance cards and check patient insurance eligibility through websites.
• Use software applications, including the chart repository and order repository.
• Manage downtime procedures and re-initiation of the Hospital Information System and Document Imaging System.
• Complete patient financial screenings to facilitate patient needs and financial reimbursement.
• Work in all registration areas as needed.
• Process patient payments and explain financial responsibility, good faith estimates, payment plans, and post-service payment posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED