Patient Access Supervisor

ALASKA HEART INSTITUTE • Anchorage, AK

1d • Onsite

About The Position

An exempt position responsible for directing and supervising all Call Center, Health Information Services, and Scheduling activities in all departments where services are furnished by the physicians/providers of Alaska Heart Institute. This role ensures accurate check-in processes and the collection of patient balances.

Requirements

• Accurate check-in processes
• Collection of patient balances

Nice To Haves

• Bachelor's Degree in a related field
• Two or more years of supervisory experience in healthcare

Responsibilities

• Ensures all departmental policies, procedures, and goals are being met daily.
• Assesses operational needs, develops departmental objectives, and organizes the workflows of each department to ensure maximal productivity and efficiency.
• Responsible for managing the human resources of all departmental staff.
• Hires, orients, evaluates annual performance goals and objectives, recommends merit increases, promotions, and disciplinary actions for supervised staff.
• Provides timely departmental updates regarding all functions above to the direct Manager.
• Ensures all key individual and departmental performance metrics are achieved.
• Adheres to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.
• Performs other tasks as instructed by Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager