Patient Access Supervisor

Northside Hospital Inc.•Cumming, GA

About The Position

The Patient Access Supervisor directs and oversees registration operations for multiple patient types and employee shifts within the Patient Access department. The role assists the Manager with the overall direction and control of registration functions, operations, and personnel, and ensures that quality and productivity standards are met. The supervisor works closely with the Business Office to coordinate insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.

Requirements

  • Either a B.S., B.A., or Associate's degree in Business plus two years of registration experience or equivalent receivables/management experience; or a high school diploma or equivalent plus five years of registration experience or two years of supervisory experience.
  • Ability to train and direct employees.
  • Ability to work independently.
  • Demonstrated knowledge of billing, insurance verification, and collection procedures.
  • General knowledge of computers and computer systems.

Nice To Haves

  • Bachelor's degree in Business Administration or a related field.
  • Prior supervisory experience.

Responsibilities

  • Direct and oversee registration activities for multiple patient types and multiple employee shifts in the Patient Access department.
  • Assist the Manager in directing and controlling registration functions, operations, and personnel.
  • Ensure quality and productivity standards are met.
  • Coordinate with the Business Office on insurance verification and pre-certification of admissions, pre-registration, collections at or before admission, and patient billing inquiries.
  • Train and direct employees.
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