Patient Access Specialist Parkview

UCHealth•Pueblo, CO

7d•Onsite

About The Position

The Patient Access Specialist performs receptionist, registration, and clerical duties associated with registering patients for services. The role meets with patients and/or their caregivers to exchange necessary information and documentation, explain visits and instructions, and address concerns and questions. It communicates with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules. The specialist verifies insurance benefits, obtains pre-certification or authorization as needed, determines and accepts required payments or refers patients to financial counselors, and ensures demographic, billing, and clinical information is entered into the registration system accurately and promptly. The role requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment. This is a full-time, onsite position with a day shift at UCHealth Parkview MOB in Pueblo, Colorado, in PMG GI Services MOB. The schedule is 80 hours per pay period (two weeks). Pay is $15.30–$22.53 per hour, dependent on relevant experience.

Requirements

Critical thinking skills and decisive judgment.
Ability to work with minimal supervision.
Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and accurately and promptly enter necessary demographic, billing, and clinical information in the registration system.

Benefits

3-Year Incentive Bonus.
Annual merit pay increases based on performance.
Annual market reviews and base-pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with buy-up options.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
Education and certificate programs, including up to 100% of tuition, books, and fees for specific degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.