Patient Access Specialist Parkview
About The Position
The Patient Access Specialist performs receptionist, registration, and clerical duties associated with registering patients for services at UCHealth’s Adult Medicine Clinic. The role involves exchanging information and documentation with patients or caregivers, explaining visits and instructions, answering questions, coordinating with referring providers and clinical departments, verifying insurance benefits, obtaining authorizations, and collecting or directing payment follow-up. The specialist ensures accurate and timely entry of demographic, billing, and clinical information into the registration system. The position requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment.
Responsibilities
- Meet with patients and/or caregivers to exchange necessary information and documentation.
- Explain visits and instructions, and address concerns and questions.
- Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
- Verify insurance benefits and obtain pre-certification or authorization as necessary.
- Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
- Obtain and enter necessary demographic, billing, and clinical information in the registration system accurately and promptly.
- Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.
Benefits
- Three-Year Incentive Bonus
- Annual merit pay increase
- Annual market reviews and pay adjustments as needed
- Medical, dental, and vision coverage
- 24/7 mental health and well-being support for employees and dependents
- Discounted gym memberships and fitness resources
- Free Care.com membership
- Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs
- Paid time off (PTO), paid family and medical leave, and leaves of absence
- Employer-provided basic life and accidental death and dismemberment coverage, with buy-up coverage options
- Employer-provided short-term and long-term disability coverage, with a buy-up coverage option
- 403(b) retirement plan with employer matching contribution
- Additional 457(b) plan may be available
- Flexible spending accounts for health care and dependent day care; health savings account available with an eligible high-deductible medical plan
- Access to academic degrees and certificate programs
- Tuition, books, and fees paid up to 100% for specific educational degrees
- Other eligible education programs may receive up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement
- Access to LinkedIn Learning and internal professional development opportunities
- Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
