Patient Access Specialist Parkview

UCHealth•Pueblo, CO

8d•Onsite

About The Position

The Patient Access Specialist performs receptionist, registration, and clerical duties associated with registering patients for services. The role meets with patients and/or caregivers to exchange necessary information and documentation, explain visits and instructions, and address questions or concerns. The specialist communicates with referring provider offices, clinical departments, and other personnel to exchange information and determine schedules; verifies insurance benefits and obtains pre-certification or authorization as necessary; determines and accepts required payments or refers patients to financial counselors; and enters complete demographic, billing, and clinical information into the registration system accurately and promptly. The position requires critical thinking, decisive judgment, the ability to work with minimal supervision, and appropriate action in a fast-paced environment. This is a full-time, onsite position at UCHealth Park West Medical Complex in Pueblo, Colorado, with a day shift schedule of 80 hours per two-week pay period. Pay is $15.30–$22.53 per hour, depending on relevant experience.

Requirements

Critical thinking skills and decisive judgment.
Ability to work with minimal supervision.
Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient concerns and questions.
Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and enter necessary demographic, billing, and clinical information in the registration system accurately and promptly.

Benefits

Three-Year Incentive Bonus, paid during the third year of employment.
Annual merit pay increases based on performance and experience.
Annual market reviews and pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with optional buy-up coverage.
Employer-provided short-term and long-term disability coverage, with optional buy-up coverage.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; health savings account available with an eligible high-deductible medical plan.
Access to academic degrees and certificate programs.
Tuition support for eligible educational programs, including up to 100% of tuition, books, and fees for specific degrees, or other qualifying assistance up to $10,000 per year prepaid or $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning courses and seminars and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.