Patient Access Specialist Parkview
About The Position
The Patient Access Specialist performs receptionist, registration, and clerical duties associated with registering patients for services at UCHealth Parkview Medical Center in Pueblo, Colorado. This is an onsite, full-time position in the PMG Internal Med Colo City department, scheduled for 80 hours per two-week pay period on day shifts. Pay is $15.30–$22.53 per hour, dependent on relevant experience. The specialist meets with patients and caregivers to exchange information and documentation, explain visits and instructions, and address questions or concerns. The role also coordinates with referring providers and clinical departments, verifies insurance benefits, obtains necessary authorizations, processes or refers required payments, and ensures registration records are complete and accurate. The position requires critical thinking, decisive judgment, the ability to work with minimal supervision, and effective action in a fast-paced environment. UCHealth describes a comprehensive total rewards program that includes performance and merit incentives, health and well-being resources, paid time off and leave programs, insurance and disability coverage, retirement savings plans, education support, and professional development opportunities. Eligibility for some programs depends on scheduled work hours.
Responsibilities
- Meet with patients and/or caregivers to exchange necessary information and documentation.
- Explain visits and instructions, and address patient or caregiver concerns and questions.
- Communicate with referring providers’ offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
- Verify insurance benefits and obtain pre-certification or authorization as needed.
- Determine and accept required payments, including copayments and deductibles, or refer patients to financial counselors for follow-up.
- Obtain and enter necessary demographic, billing, and clinical information in the registration system accurately and promptly.
- Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.
Benefits
- Three-Year Incentive Bonus
- Annual merit pay increases
- Annual market reviews and pay-rate adjustments as needed
- Medical, dental, and vision coverage
- 24/7 mental health and well-being support for employees and dependents
- Discounted gym memberships and fitness resources
- Free Care.com membership
- Voluntary benefits, including accident and critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs
- Paid time off
- Paid family and medical leave, including Colorado FAMLI
- Leaves of absence
- Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options
- Employer-provided short-term and long-term disability coverage, with a buy-up option
- 403(b) retirement plan with employer matching contribution
- Potential access to an additional 457(b) plan
- Flexible spending accounts for health care and dependent day care
- Health savings account when enrolled in a high-deductible medical plan
- Access to academic degrees and certificate programs
- Tuition, books, and fees paid up to 100% for specific educational degrees
- Other qualifying education programs may receive up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement
- Access to LinkedIn Learning and internal professional development opportunities
- Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
