Patient Access Specialist Parkview

UCHealth•Pueblo, CO

1d•Onsite

About The Position

Performs receptionist, registration, and clerical duties associated with registering patients for services. Meets with patients and/or their caregivers to exchange necessary information and documentation, explain the visit and instructions, and address concerns and questions. Communicates with referring providers’ offices, clinical departments, and other appropriate personnel to exchange information and determine schedules. Verifies insurance benefits, obtains pre-certification or authorization as necessary, and determines and accepts required payments, including co-pays and deductibles, or refers patients to financial counselors for follow-up. Ensures all necessary demographic, billing, and clinical information is obtained and entered into the registration system accurately and promptly. The role requires critical thinking, decisive judgment, the ability to work with minimal supervision, and the ability to work in a fast-paced environment and take appropriate action. This is a full-time, onsite position in the PMG Cardiology Services department at UCHealth Park West Medical Complex in Pueblo, Colorado. The schedule is 80 hours per two-week pay period, working days. Pay is $15.30–$22.53 per hour, dependent on relevant experience. UCHealth offers a total rewards program that includes recognition and performance-based pay programs, health and well-being resources, paid time off and leave options, insurance coverage, retirement and savings plans, and education and career-growth programs. Eligibility for some programs is based on scheduled work hours.

Requirements

Critical thinking skills and decisive judgment.
Ability to work with minimal supervision.
Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

Meet with patients and/or caregivers to exchange necessary information and documentation.
Explain visits and instructions, and address patient or caregiver concerns and questions.
Communicate with referring providers’ offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
Verify insurance benefits and obtain pre-certification or authorization as necessary.
Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
Obtain and accurately and promptly enter all necessary demographic, billing, and clinical information in the registration system.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increase and annual market reviews of base pay.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off, paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up coverage options.
Employer-provided short-term and long-term disability coverage, with a buy-up coverage option.
403(b) plan with employer matching contribution.
Additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
Up to 100% of tuition, books, and fees paid for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.