Patient Access Specialist - Haymarket Outpatient Registration
About The Position
The Patient Access Specialist supports patient access services across multiple outpatient registration areas, providing a welcoming, accurate, and seamless registration experience. This fast-paced, patient-facing role includes registration and check-in, insurance verification, documentation, and assistance navigating financial assistance resources. The specialist supports scheduled appointments and walk-in services, responds to workflow and system updates, and collaborates with teammates and clinical departments to help patients move efficiently through care. The role floats among locations including MRI, Surgical Services, Main Radiology, and the Health Center as operational needs evolve. This is a full-time opportunity with a consistent daytime schedule, comprehensive Epic training, structured shadowing, and dedicated trainer support. It offers exposure to multiple specialties and patient populations, Saturday rotation overtime opportunities with shift differential pay, and potential career advancement into Team Lead, Coordinator, and other Patient Access leadership positions.
Requirements
- High school graduate or equivalent.
- No experience required.
- No licensure required.
- Strong communication skills, flexibility, attention to detail, and commitment to accuracy.
- Ability to sit for prolonged periods; frequently bend or stoop; reach overhead and perform extensive or repetitive reaching; and perform repetitive computer keyboard motions.
- Proficient communicative, auditory, and visual skills.
- Ability to write legibly.
- Ability to lift, push, or pull 20–50 pounds.
Responsibilities
- Welcome patients and complete registration and check-in processes.
- Verify demographic information, insurance coverage, and required documentation.
- Collect patient signatures and ensure registration records are complete and accurate.
- Assist patients with financial assistance resources and help eligible individuals navigate application processes.
- Support scheduled appointments and walk-in services, including laboratory visits, imaging, EKGs, and other outpatient services.
- Respond to departmental communications, workflow updates, and system changes.
- Collaborate with teammates and clinical departments to help patients move efficiently through care.
- Float among outpatient registration areas, including MRI, Surgical Services, Main Radiology, and the Health Center, as operational needs evolve.
Benefits
- Comprehensive medical, dental, and vision insurance.
- Generous paid time off.
- Retirement savings.
- Long-term and short-term disability.
- Health savings plans and flexible spending accounts.
- Certification and education support.
- Epic training and onboarding, structured shadowing, and dedicated trainer support.
- Saturday shift differential pay.
- Overtime opportunities through Saturday rotation.
- Career advancement pathways into Team Lead, Coordinator, and other Patient Access leadership opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
