Patient Access Coordinator - Outpatient Registration

Lifepoint Health•Danville, VA

1d•$15 - $19

About The Position

The Patient Access Coordinator supports the Outpatient Registration department by performing registration and revenue cycle tasks. The role is the first point of contact for patients entering the hospital and helps provide a compassionate, accurate, efficient registration and intake experience. The position is based in outpatient registration and requires cross-training in the Emergency Department.

Requirements

High school diploma or equivalent.
Must cross-train in the Emergency Department.

Nice To Haves

Previous experience in prior authorization or insurance verification.
1–2 years of customer service and/or health care experience.

Responsibilities

Obtain and enter necessary demographic, billing, and clinical information into the registration system accurately and promptly.
Distribute forms, documents, and educational handouts to patients and/or family members.
Verify insurance benefits and validate authorizations and pre-certifications.
Complete estimations and review the upfront collections process.
Process payments and establish payment arrangements.
Review patients’ propensity to pay and escalate accordingly.

Benefits

Medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability insurance.
Paid family leave and paid time off.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.
$5,000 sign-on bonus (conditions apply).