Patient Access Coordinator - PRN - Outpatient Registration

Lifepoint Health • Danville, VA

3d

About The Position

The Patient Access Coordinator supports the Outpatient Registration area by performing registration and revenue cycle tasks. The Patient Access team is the first point of contact for patients entering the hospital and works to provide a compassionate, accurate, and efficient registration and intake experience. The role ensures patient demographic, billing, and clinical information is collected and entered accurately and promptly; distributes forms and educational materials; verifies insurance benefits and authorizations; and supports estimates, upfront collections, payments, and payment arrangements.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Previous experience in prior authorization or insurance verification.
• 1–2 years of customer service and/or health care experience.

Responsibilities

• Obtain and accurately enter necessary demographic, billing, and clinical information into the registration system in a timely manner.
• Distribute forms, documents, and educational handouts to patients and/or family members.
• Verify insurance benefits and validate authorizations and pre-certifications.
• Complete estimations and review the upfront collections process.
• Process payments and establish payment arrangements.
• Review a patient's propensity to pay and escalate accordingly.

Benefits

• Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period and options tailored to part-time and PRN employees.
• Life, accident, critical illness, and hospital indemnity insurance; short- and long-term disability; paid family leave; and paid time off.
• Higher education and certification tuition assistance and loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED