Patient Access Coordinator - Outpatient Registration

Lifepoint Health • Danville, VA

1d

About The Position

The Patient Access Coordinator supports the Outpatient Registration department by performing patient registration and revenue cycle tasks. The role serves as an initial point of contact for patients entering the hospital and aims to provide a compassionate, accurate, efficient, and supportive registration and intake experience. The position is based in Outpatient Registration and requires cross-training in the Emergency Department.

Requirements

• High school diploma or equivalent.
• Must cross-train in the Emergency Department.

Nice To Haves

• Previous experience in prior authorization or insurance verification.
• 1–2 years of customer service and/or health care experience.

Responsibilities

• Obtain and accurately enter demographic, billing, and clinical information into the registration system in a timely manner.
• Distribute forms, documents, and educational handouts to patients and/or family members.
• Verify insurance benefits and validate authorizations and pre-certifications.
• Complete estimates and review the upfront collections process.
• Process payments and establish payment arrangements.
• Review patients’ propensity to pay and escalate as appropriate.

Benefits

• $5,000 sign-on bonus (conditions apply).
• Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability coverage.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED