Patient Access Specialist Sr

UCHealth•Aurora, CO
•Onsite

About The Position

The Patient Access Specialist Sr performs receptionist, registration, and clerical duties associated with registering patients for services. This is an onsite position in the Neurology Department at UCHealth Anschutz Pavilion in Aurora, Colorado, and does not offer a hybrid or remote option. The schedule is full-time, 80 hours per two-week pay period, on days. Pay is $19.67–$25.57 per hour, dependent on relevant experience. The role meets with patients and/or caregivers to exchange necessary information and documentation, explain visits and instructions, and address concerns and questions. It communicates with referring providers' offices, clinical departments, and other personnel to exchange information and determine schedules. The position also verifies insurance benefits, obtains pre-certification or authorization when necessary, handles required payments or refers patients to financial counselors, and accurately and promptly enters demographic, billing, and clinical information into the registration system. The role requires critical thinking, decisive judgment, minimal supervision, and the ability to work in a fast-paced environment and take appropriate action.

Requirements

  • Critical thinking skills and decisive judgment.
  • Ability to work with minimal supervision.
  • Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

  • Perform receptionist, registration, and clerical duties associated with registering patients for services.
  • Meet with patients and/or caregivers to exchange necessary information and documentation.
  • Explain visits and instructions and address patient or caregiver concerns and questions.
  • Communicate with referring providers' offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
  • Verify insurance benefits and obtain pre-certification or authorization as necessary.
  • Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
  • Obtain and enter demographic, billing, and clinical information in the registration system accurately and promptly.

Benefits

  • Three-Year Incentive Bonus.
  • Annual merit pay increase and annual market reviews.
  • Medical, dental, and vision coverage.
  • 24/7 mental health and well-being support for employees and dependents.
  • Discounted gym memberships and fitness resources.
  • Free Care.com membership.
  • Voluntary benefits including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
  • Paid time off, paid family and medical leave, and leaves of absence.
  • Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
  • Employer-provided short-term and long-term disability coverage, with a buy-up option.
  • 403(b) plan with employer matching contribution; an additional 457(b) plan may be available.
  • Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
  • Access to academic degrees and certificate programs.
  • Tuition, books, and fees paid up to 100% for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
  • Access to LinkedIn Learning and internal professional development opportunities.
  • Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.
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