Patient Access Specialist Sr
About The Position
The Patient Access Specialist Sr schedules and registers patients, obtains demographic information, and performs related clerical functions. The role schedules appointments and follow-ups, assigns appointment lengths per physician request, and explains appointment details to patients. It registers and pre-registers patients for medical care and collects and confirms demographic, employer, emergency contact, insurance, and case-specific information. The specialist verifies eligibility for governmental insurance payors, may complete Medicare Secondary Payor Questionnaires for Medicare-eligible patients, and reviews patient accounts for outstanding balances before forwarding them to Accounting. The position requires critical thinking, decisive judgment, minimal supervision, and the ability to act appropriately in a fast-paced environment.
Requirements
- BLS certification through the American Heart Association or American Red Cross, with the card in hand before the start date; the card must be valid through 60 days of hire. Renewals must be issued by the American Heart Association.
- Critical thinking skills and decisive judgment.
- Ability to work with minimal supervision in a fast-paced environment and take appropriate action.
Responsibilities
- Schedule appointments and follow-up appointments, assigning the appropriate visit length per physician request.
- Tell patients what to bring to appointments and provide the appointment time and physician location.
- Register patients for medical care, including laboratory, outpatient, physician, and other medical office services.
- Pre-register patients when needed.
- Collect and confirm patient demographics, current employer, emergency contact, insurance, and case-specific information such as referring physician.
- Verify eligibility for governmental insurance payors, including Medicaid, Medicare, and Tricare.
- May complete Medicare Secondary Payor Questionnaires for Medicare-eligible patients.
- Review patient accounts for outstanding balances and forward them to Accounting.
Benefits
- Three-Year Incentive Bonus.
- Annual merit pay increases and annual market reviews of base pay.
- Medical, dental, and vision coverage.
- 24/7 mental health and well-being support for employees and dependents.
- Discounted gym memberships and fitness resources.
- Free Care.com membership.
- Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
- Paid time off, paid family and medical leave (including Colorado FAMLI), and leaves of absence.
- Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
- Employer-provided short-term and long-term disability coverage, with a buy-up option.
- 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
- Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
- Access to academic degrees and certificate programs.
- Tuition support for eligible education programs, including up to 100% of tuition, books, and fees for specific degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
- Access to LinkedIn Learning and internal professional development opportunities.
- Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
