Sr. Patient Access Specialist

St. Luke's Hospital - MO • Chesterfield, MO

1d

About The Position

The Senior Patient Access Specialist oversees the patient experience in coordination with ancillary services. This role monitors workflow, trains employees, identifies operational problems, and assists managers across department functions. The Specialist identifies service areas and functions within Patient Financial Services, Patient Access, and Registration that need improvement. The position requires knowledge and proficiency across Patient Access functions, including Registration, Scheduling, Precertification, and Quality Review. The Specialist promotes teamwork with members of the healthcare team and performs duties consistent with St. Luke’s mission and values.

Requirements

• Associate degree or equivalent work experience.
• One year or more of work experience in various areas of the medical field.

Nice To Haves

• Healthcare scheduling experience is preferred.

Responsibilities

• Oversee the patient experience in coordination with ancillary services.
• Monitor workflow and train employees.
• Identify operational problems and assist managers in all areas of the department.
• Identify service areas and functions within Patient Financial Services, Patient Access, and Registration that need improvement.
• Demonstrate knowledge and proficiency in Registration, Scheduling, Precertification, and Quality Review.
• Promote teamwork with all members of the healthcare team.
• Perform duties consistent with St. Luke’s mission and values.

Benefits

• Day-one benefits package
• Pension plan and 401(k)
• Competitive compensation
• FSA and HSA options
• PTO programs
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree