Patient Access Specialist Sr

UCHealth • Aurora, CO

3d • Onsite

About The Position

The Patient Access Specialist Sr performs receptionist, registration, and clerical duties associated with registering patients for services. The position is based onsite at UCHealth Anschutz Outpatient Pavilion in Aurora, Colorado, in the Cell Therapy Clinic. It is a full-time, day-shift role scheduled for 80 hours per two-week pay period. The stated pay range is $19.67–$25.57 per hour, dependent on relevant experience.

The role meets with patients and caregivers to exchange information and documentation, explain visits and instructions, and address questions or concerns. It coordinates with referring providers, clinical departments, and other personnel; verifies insurance benefits and obtains authorizations when needed; handles required payments or refers patients to financial counselors; and ensures accurate and timely entry of patient information into the registration system. The position requires critical thinking, decisive judgment, minimal supervision, and the ability to take appropriate action in a fast-paced environment.

Requirements

• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

• Meet with patients and/or caregivers to exchange necessary information and documentation.
• Explain visits and instructions, and address patient concerns and questions.
• Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine scheduling.
• Verify insurance benefits and obtain pre-certification or authorization as necessary.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Obtain and accurately and promptly enter necessary demographic, billing, and clinical information in the registration system.

Benefits

• Three-Year Incentive Bonus.
• Annual merit pay increases for performance that meets or exceeds standards.
• Annual market reviews and base-pay adjustments as needed.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off, paid family and medical leave, and leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with optional buy-up coverage.
• Employer-provided short-term and long-term disability coverage, with optional buy-up coverage.
• 403(b) retirement plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
• Education support, including eligible tuition, books, and fees, with some programs offering up to 100% coverage and other programs offering up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
• Access to LinkedIn Learning and internal professional development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed