Patient Access Specialist Sr

UCHealth • Colorado Springs, CO

1d • Onsite

About The Position

The Patient Access Specialist Sr schedules and registers patients, obtains demographic information, and performs related clerical functions. The role schedules appointments and follow-ups, assigns visit lengths based on physician requests, and instructs patients about appointment details and what to bring. It registers and pre-registers patients for medical care, gathers and confirms demographic, employment, emergency contact, insurance, and case-specific information, and verifies eligibility for governmental insurance payors. The specialist may complete Medicare Secondary Payor Questionnaires for Medicare-eligible patients and reviews accounts for outstanding balances before forwarding them to Accounting. The position requires critical thinking, decisive judgment, minimal supervision, and the ability to take appropriate action in a fast-paced environment.

This is a full-time, onsite position at UCHealth PT Rehab Woodmen in Colorado Springs, Colorado, with a schedule of 72 hours per two-week pay period on day shifts. Pay is $19.67–$25.57 per hour, depending on relevant experience. Required certification is Basic Life Support (BLS) through the American Heart Association or American Red Cross, with a card in hand before the start date; the card must remain valid through 60 days of hire, and renewals must be issued by the American Heart Association.

Requirements

• Relevant life support certification as determined at the position level.
• Basic Life Support (BLS) through the American Heart Association or American Red Cross, with a card in hand before the start date.
• BLS card must remain valid through 60 days of hire; renewals must be issued by the American Heart Association.
• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Responsibilities

• Schedule appointments and follow-up appointments, and assign appropriate visit lengths per physician request.
• Instruct patients on what to bring to appointments, appointment times, and physician locations.
• Register patients for laboratory, outpatient, physician, and other medical office services.
• Pre-register patients when needed.
• Collect and confirm patient demographics, current employer, emergency contact information, insurance, and case-specific information such as the referring physician.
• Verify insurance eligibility for governmental insurance payors, including Medicaid, Medicare, and Tricare.
• Complete Medicare Secondary Payor Questionnaires for Medicare-eligible patients when needed.
• Review patient accounts for outstanding balances and forward them to Accounting.
• Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

• Three-Year Incentive Bonus, paid during October of the third year of employment.
• Annual merit pay increase based on performance.
• Annual market reviews and base-pay adjustments as needed.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off and paid family and medical leave, including Colorado FAMLI.
• Leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
• Employer-provided short-term and long-term disability coverage, with a buy-up option.
• 403(b) retirement plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
• Access to academic degrees and certificate programs.
• Tuition, books, and fees paid up to 100% for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
• Access to LinkedIn Learning and internal professional development opportunities.
• Free assistance navigating Public Service Loan Forgiveness and submitting federal student loans for forgiveness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed