Patient Access Specialist Sr

UCHealth • Denver, CO

3d • Onsite

About The Position

The Patient Access Specialist role performs receptionist, registration, and clerical duties associated with registering patients for services. The position meets with patients and/or caregivers to exchange information and documentation, explains visits and instructions, and addresses concerns and questions. It communicates with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules. The role verifies insurance benefits, obtains pre-certification or authorization as necessary, determines and accepts required payments or refers patients to financial counselors, and ensures demographic, billing, and clinical information is entered accurately and promptly in the registration system.

The position requires critical thinking, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment. It is an onsite, full-time role at UCHealth Central Park Medical Center in Denver, Colorado, with the UCHA Stapleton Sleep Clinic. The schedule is 80 hours per two-week pay period on day shifts. Pay is $19.67–$25.57 per hour, depending on relevant experience.

Requirements

• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

• Meet with patients and/or caregivers to exchange necessary information and documentation.
• Explain visits and instructions, and address concerns and questions.
• Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
• Verify insurance benefits and obtain pre-certification or authorization as necessary.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Obtain and enter necessary demographic, billing, and clinical information in the registration system accurately and promptly.

Benefits

• Performance bonus through UCHealth's 3-Year Incentive Bonus program.
• Annual merit pay increase based on performance.
• Annual market reviews and base pay adjustments as needed.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off, paid family and medical leave, and leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
• Employer-provided short-term and long-term disability coverage, with a buy-up option.
• 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
• Access to academic degrees and certificate programs.
• UCHealth-paid tuition, books, and fees for specific educational degrees; other programs may qualify for tuition prepayment or reimbursement.
• Access to LinkedIn Learning and internal professional development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed