Patient Access Service Representative

Northwell • Glen Cove, NY

1d • $39,290 - $59,800

About The Position

Performs complete verification checks on health insurance coverage and obtains financial and demographic information from the organization’s discharge planner and outside referrals. Demonstrates and promotes service excellence. The role verifies insurance details, communicates coverage and patient financial responsibility to the discharge planner, records verified information in the computer, and serves as a liaison between verifications and reimbursement. Related duties may also be assigned.

Requirements

• High school diploma or equivalent required.
• 1–3 years of relevant experience required.

Nice To Haves

• Hospital experience preferred.
• Insurance verification experience preferred.
• Excellent customer service skills preferred.

Responsibilities

• Obtain financial and demographic information from the organization’s discharge planner and outside referrals.
• Verify all required insurance information, including primary payor data.
• Notify nurses of changes in insurance information as needed.
• Provide the discharge planner with information about insurance coverage and patient financial responsibility.
• Complete all required elements of the insurance verification form.
• Enter verified insurance information into the computer.
• Act as a liaison between verifications and reimbursement.
• Perform related duties as required.
• Demonstrate and promote service excellence.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED