Patient Access Representative (Part time)

Redeemer Health•Abington Township, PA

About The Position

The Patient Access Representative facilitates an intentional, personalized, high-quality, and efficient experience for patients, visitors, and families arriving for or departing from services. The role maintains a visible presence at facility entry and departure areas, manages patient flow by anticipating arrivals and departures, monitoring multiple service schedules, planning logistics, and maintaining situational awareness. The representative registers patients for outpatient diagnostic services, obtains and verifies patient information, verifies insurance and confirms that required referrals and authorizations are on file, collects patient responsibility at the time of service, and completes assigned work-list tasks. The position contributes to Redeemer Health’s mission and values, including respect, compassion, justice, hospitality, a holistic approach, stewardship, and collaboration. It is part-time, scheduled for 28 hours per week on Wednesday, Thursday, Friday, and every other Saturday from 11:00 p.m. to 7:30 a.m.

Requirements

High school diploma or GED; official proof of completion is required.
Positive, can-do attitude.
Ability to problem-solve, improvise, and act in high-pressure or time-sensitive situations.
Commitment to creating an individualized, positive, and meaningful experience.
Compassion and sensitivity to patients’ emotional, spiritual, physical, and healthcare needs.
Desire to build and develop relationships that enhance each individual’s healthcare experience.
Excellent communication and interpersonal skills.
Creativity and imagination.
Ability to collaborate and work with a team of healthcare providers.
Excellent computer and technology skills and application ability.

Nice To Haves

Knowledge of medical terminology and insurance requirements.

Responsibilities

Facilitate a personalized, high-quality, and efficient experience for patients, visitors, and families.
Maintain a visible physical presence at facility entry and departure areas.
Monitor and anticipate patient arrivals and departures, analyze multiple service schedules, plan logistics, and maintain situational awareness to manage patient flow.
Register patients for outpatient diagnostic services.
Obtain and verify patient information.
Verify insurance information and ensure required referrals and authorizations are on file.
Collect patient responsibility at the time of service.
Complete assigned work-list tasks.
Perform the role in alignment with Redeemer Health’s mission and values.