Patient Access Representative (Per Diem, Day Shift)

Adventist Health•Willits, CA

2d•$25 - $30•Onsite

About The Position

Adventist Health Frank R. Howard Memorial is hiring a Patient Access Representative for an onsite, per-diem day-shift position in Willits, California. The role is responsible for timely and accurate patient registration, collecting and verifying pertinent account and insurance information, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The representative answers questions and clearly explains policies, checks and attaches physician orders to the appropriate patient medical record, prepares paperwork for distribution to the relevant unit or department, and escorts patients or arranges an escort as needed. The role also includes accurately selecting health plans and entering authorization information, following guidance from senior staff, and performing other assigned job-related duties. Adventist Health is a faith-based, nonprofit, integrated health system serving communities across the West Coast and Hawaii. Associates are required to receive applicable vaccinations as a condition of employment and annually thereafter; medical and religious exemptions may apply.

Requirements

High school education, GED, or equivalent is preferred.
An associate or technical degree, or an equivalent combination of education and related experience, is preferred.
Must receive all required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education, GED, or equivalent.
Associate or technical degree, or an equivalent combination of education and related experience.

Responsibilities

Register patients accurately and in a timely manner.
Interview patients to obtain pertinent account information.
Verify insurance, select the correct health plan, research details to ensure accuracy, and enter authorization information as needed.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment and clearly explain policies and answer questions.
Check for physician orders and attach them to the patient medical record to ensure patients receive appropriate tests.
Print and collate paperwork for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.