Patient Access Representative (Per Diem, Day Shift)

Adventist Health

1d•Onsite

About The Position

Adventist Health Frank R. Howard Memorial is hiring a per diem Patient Access Representative for the day shift, working onsite in Willits, California. The role is responsible for timely and accurate patient registration, collecting pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The representative answers questions and explains policies, checks physician orders and attaches them to the appropriate patient record, prepares and distributes patient paperwork, and escorts patients or refers them to an available escort as needed. The position also requires selecting the correct health plan, researching insurance information to ensure accuracy, entering authorization information, and following guidelines and instructions from senior staff. Other job-related duties may be assigned. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/Technical degree or an equivalent combination of education and related experience is preferred.
Must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education/GED or equivalent.
Associate’s/Technical degree or an equivalent combination of education and related experience.

Responsibilities

Register patients in a timely and accurate manner.
Interview patients to collect pertinent account information.
Verify insurance, calculate patient liability amounts, and collect payments.
Obtain all necessary signatures for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to the appropriate patient record to ensure patients receive the appropriate tests.
Select the correct health plan and research insurance information to ensure accuracy.
Enter authorization information accurately as needed.
Print and collate paperwork for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.