Patient Access Representative - Lawrence OBGYN Specialists

LMH Health•Lawrence, KS

About The Position

The Patient Access Representative at Lawrence OBGYN Specialists registers patients into the clinic, schedules appointments, collects and processes co-pays and past-due balances, greets patients, assists with insurance and billing functions, handles telephone calls, and performs routine administrative assistant functions under the supervision of the Director. The role includes accurate patient encounter registration and providing courteous assistance to patients and visitors.

Requirements

High school diploma or equivalent; years of work experience may be considered in lieu of a degree.

Nice To Haves

One year of experience.
Some college education with an emphasis on business or healthcare.
Familiarity with medical terminology.

Responsibilities

Accurately register patient encounters, entering demographic, insurance, and scheduling information.
Greet patients and visitors promptly, courteously, and helpfully as they arrive for appointments.
Educate staff and physicians about scheduling processes and the use of computer systems.
Schedule patient appointments by phone, in person, and electronically.
Manage patient inquiries, correspondence, data entry, medical record compliance, form stocking, and other office support functions while handling multiple responsibilities.
Confirm insurance eligibility through insurance company websites.
Use computer software, the telephone system, and general office equipment proficiently.
Support organizational efforts related to regulatory mandates.
Perform other duties as assigned.
Maintain regular and reliable attendance.