Part-Time Patient Access Representative-Downtown Care

Montgomery County Memorial Hospital•Red Oak, IA

About The Position

MCMH + Clinics is hiring a part-time Patient Access Representative for Downtown Care, its integrated medical and dental clinic. This position is 24 hours per week. Clinic hours are 8 a.m. to 8 p.m.; scheduled hours may combine day and evening shifts and include rotating Saturday mornings. The Patient Access Representative supports patients with front-office needs and helps keep patient information and clinic operations organized. The ideal candidate has a positive attitude, strong organizational skills, and can remain calm and focused in a busy clinic environment. The role requires attention to detail, dependability, commitment to excellent customer service, and general computer knowledge. Previous experience in patient access, a medical office, or a healthcare setting is preferred but not required. Montgomery County Memorial Hospital (MCMH) describes itself as the largest employer in Montgomery County and says it has served local communities since 1907. The organization emphasizes small-town values, advanced medical care, quality and innovative healthcare, a positive work environment, and opportunities for growth.

Requirements

  • General computer knowledge.
  • Strong organizational skills.
  • Positive attitude.
  • Ability to remain calm and focused in a busy clinic environment.
  • Attention to detail and dependability.
  • Commitment to providing excellent customer service.

Nice To Haves

  • Previous experience in patient access, a medical office, or a healthcare setting is preferred but not required.

Responsibilities

  • Answer telephone calls.
  • Schedule appointments.
  • Register and check in patients.
  • Verify insurance coverage.
  • Maintain accurate patient information.
  • Assist patients with front-office needs.

Benefits

  • Competitive pay
  • IPERS
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off
  • Life insurance
  • Discounts on healthcare services
  • Flexible Spending Account (FSA)
  • 457 Deferred Savings Plan
  • Cafeteria discount
  • Wellness program
  • Free access to on-site gym
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