Part-Time Patient Access Representative-Downtown Care

Montgomery County Memorial Hospital + Clinics•Red Oak, IA

About The Position

MCMH + Clinics is hiring a part-time Patient Access Representative at Downtown Care, an integrated medical and dental clinic. The position is 24 hours per week. Clinic hours are 8 a.m. to 8 p.m.; scheduled hours may combine day and evening shifts and include rotating Saturday mornings. The representative handles patient-facing front office tasks, including telephone calls, appointment scheduling, registration and check-in, insurance verification, and maintaining accurate patient information. The role calls for a positive, dependable, detail-oriented person who can stay calm and focused in a busy clinic and provide excellent customer service. General computer knowledge is required. Previous experience in patient access, a medical office, or a healthcare setting is preferred but not required. Montgomery County Memorial Hospital (MCMH) describes itself as the largest employer in Montgomery County and says it has served local communities since 1907. The organization emphasizes small-town values, advanced medical care, quality and innovative healthcare, a positive work environment, and opportunities for growth.

Requirements

  • Positive attitude.
  • Strong organizational skills.
  • Ability to remain calm and focused in a busy clinic environment.
  • Detail-oriented and dependable.
  • Commitment to excellent customer service.
  • General computer knowledge.

Nice To Haves

  • Previous experience in patient access, a medical office, or a healthcare setting.

Responsibilities

  • Answer telephone calls.
  • Schedule appointments.
  • Register patients and check them in.
  • Verify insurance coverage.
  • Maintain accurate patient information.
  • Assist patients with front office needs.

Benefits

  • Competitive pay.
  • IPERS.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Life insurance.
  • Discounts on healthcare services.
  • Flexible spending account (FSA).
  • 457 Deferred Savings Plan.
  • Cafeteria discount.
  • Wellness program.
  • Free access to an on-site gym.
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