Patient Access Representative-Downtown Care

Montgomery County Memorial Hospital•Red Oak, IA

About The Position

MCMH + Clinics is hiring a full-time Patient Access Representative at Downtown Care, its new integrated medical and dental clinic. The position is 36 hours per week, with hours that may vary based on clinic needs. The anticipated schedule generally includes three 12-hour shifts from 8 a.m. to 8 p.m. and rotating Saturday mornings. The successful candidate will support front-office operations and provide patients with excellent customer service in a busy clinic environment.

Requirements

  • Positive attitude.
  • Strong organizational skills.
  • Ability to remain calm and focused in a busy clinic environment.
  • Attention to detail.
  • Dependability.
  • Commitment to providing excellent customer service.
  • General computer knowledge.

Nice To Haves

  • Previous experience in patient access, a medical office, or a healthcare setting.

Responsibilities

  • Answer telephone calls.
  • Schedule appointments.
  • Register patients and complete check-in.
  • Verify insurance coverage.
  • Maintain accurate patient information.
  • Assist patients with front-office needs.

Benefits

  • Competitive pay
  • IPERS
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off
  • Life Insurance
  • Short Term Disability
  • Discounts on Healthcare Services
  • FSA
  • 457 Deferred Savings Plan
  • Tuition Assistance
  • Cafeteria Discount
  • Wellness Program
  • Free Access to On-Site Gym
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