Patient Access Representative (Full-time regular, Evening Shift)

Adventist Health•Bakersfield, CA

2d•$25 - $30•Onsite

About The Position

The Patient Access Representative is responsible for timely and accurate patient registration. The role interviews patients to obtain pertinent account information, verifies insurance, calculates and collects patient liability amounts, and obtains all signatures required for treatment. The representative answers questions and explains policies clearly, checks for physician orders and attaches them to the appropriate patient record, and prepares paperwork for distribution to the relevant unit or department. The representative also escorts patients to their destination or refers them to an available escort as needed. The position follows guidelines and instructions from senior staff and performs other job-related duties as assigned. Adventist Health requires associates to receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Requirements

High school education, GED, or equivalent is preferred.
Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.

Responsibilities

Register patients accurately and promptly, interviewing them for pertinent account information.
Verify insurance, select the correct health plan, research coverage for accuracy, and enter authorization information as needed.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment.
Answer patient questions and explain policies clearly.
Check for physician orders and attach them to the patient medical record to ensure appropriate tests are received.
Print and collate paperwork for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.