Patient Access Representative - Endocrinology Kinston

ECU Health Medical Center • Kinston, NC

2d • $17 - $23

About The Position

The Patient Access Representative performs patient registration and provides insurance benefits interpretation and counseling. The role requires maintaining medical terminology skills and knowledge of third-party payer regulations, supporting patient and customer relations, and completing other duties as assigned. The position is with ECU Health Physicians, a multispecialty group with more than 600 providers and over 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

Requirements

• High school diploma or equivalent (GED) or higher.
• Two years of customer service experience.
• Excellent written and oral communication, attention to detail, organization, and multitasking skills.
• Basic computer skills.

Nice To Haves

• Associate degree preferred.
• Bachelor’s degree preferred.
• One to two years of registration and/or billing experience in a healthcare setting preferred.

Responsibilities

• Perform patient registration.
• Provide insurance benefits interpretation and counseling.
• Maintain medical terminology skills and knowledge of third-party payer regulations.
• Perform patient and customer relations.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED