Patient Access Representative, Per Diem
University of Miami•Miami, FL
•Onsite
About The Position
The Patient Access Representative 1 registers patients for clinical services by collecting relevant information, verifying insurance benefits, and collecting payments. The role is based at UHealth Tower and is scheduled as needed on a per-diem basis, including weekends. Duties may vary according to departmental needs and may include other responsibilities consistent with the role's required knowledge, skills, and abilities.
Requirements
- High school diploma or equivalent.
- At least 1 year of relevant experience.
Responsibilities
- Perform full patient registration and ensure insurance is verified and patient information is accurate.
- Obtain copies of insurance cards, driver’s licenses, and applicable referrals.
- Explain Consent for Treatment, Financial Liability, and HIPAA forms to patients and obtain signed forms.
- Instruct patients to complete any questionnaires required by the physician.
- Schedule follow-up appointments, cancel and edit appointments, and accurately record no-show patients.
- Reconcile vouchers and deliver them to the designated area.
- Answer telephone calls, respond to questions and inquiries, and transfer calls when appropriate.
- Follow University and unit-level policies and procedures and safeguard University assets.
Benefits
- Medical benefits.
- Dental benefits.
- Tuition remission.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
