Patient Access Representative - Mobile

Texas Children's Medical Center • Conroe, TX

2d

About The Position

Ensures timely and accurate patient registration while serving as a liaison among patients and families, payers, Healthcare Information Management (Medical Records), Patient Financial Services or Business Services, and other healthcare team members. Uses a unique medical record number to facilitate patient tracking and billing by obtaining and verifying complete demographic information, financially securing accounts, and collecting guarantors’ out-of-pocket responsibility to maximize hospital reimbursement.

Maintains compliance with EMTALA, The Joint Commission, and other hospital and government regulations applicable to the Admissions setting. Identifies patients who may lack resources for possible eligibility for government resources or the hospital’s charity program and refers them to a financial counselor.

Performs mobile registration using a Workstation on Wheels, completing bedside and unit-based collection and verification of demographic, insurance, and consent information while providing compassionate, efficient service at the point of care in applicable areas.

Responsibilities

• Serve as a liaison among patients and families, payers, Healthcare Information Management (Medical Records), Patient Financial Services or Business Services, and other healthcare team members.
• Obtain and verify accurate, complete demographic information to facilitate patient tracking and billing.
• Financially secure accounts and collect guarantors’ out-of-pocket responsibility to maximize hospital reimbursement.
• Maintain compliance with EMTALA, The Joint Commission, and other applicable hospital and government regulations.
• Identify patients who may qualify for government resources or the hospital’s charity program and refer them to a financial counselor.
• Perform mobile bedside and unit-based registration, collecting and verifying demographic, insurance, and consent information.
• Deliver compassionate and efficient service at the point of care.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed