PAS Representative I - PRN

McKenzie Health • Watford City, ND

96d

About The Position

The Patient Access Representative (PAS) performs outpatient and inpatient registration functions and provides general information to hospital users, patients, and families. The role ensures patients meet financial requirements or assists them with payment plans, provides patient-focused customer service, and communicates effectively with service delivery areas to support patient flow and customer service. The position is PRN. Duties may be assigned, reassigned, or eliminated as necessary, and the job description may change.

Requirements

• High school diploma or equivalent.
• Clear and effective communication skills.
• Knowledge of medical terminology.
• Detail orientation.
• Previous experience in at least one of the following: customer service, hospital, or clinic setting.
• Ability to work cooperatively with people and maintain an objective attitude.
• Ability to exercise tact and initiative.
• Excellent written and verbal communication skills.

Nice To Haves

• A minimum of one year of experience in a healthcare or customer service setting, with a work record that demonstrates relevant experience.

Responsibilities

• Provide customer service and information desk support.
• Collect upfront payments and perform cashier duties.
• Register patients in the emergency department.
• Register outpatient patients.
• Register patients for outpatient surgery and special procedures.
• Register inpatient and observation patients.
• Verify insurance.
• Perform other duties as assigned by a supervisor or team lead.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED