Patient Access Rep, Per Diem (Deerfield Beach-ER)

Trinity Health • Fort Lauderdale, FL

5d • Onsite

About The Position

The Patient Access Rep registers patients by obtaining accurate financial and demographic information. The role responds to patient inquiries, determines patient or guarantor financial status, completes financial and insurance-related functions and signatures, and supports insurance verification and authorization. The representative also collects amounts due, completes reports, and communicates with relevant hospital teams.

Requirements

• High school diploma or GED required.
• Excellent customer service, communication, and organizational skills.
• Ability to multitask.

Nice To Haves

• Certified Patient Account Technician (CPAT) preferred, but not required.
• Associate's degree preferred, or currently in the process of obtaining one.

Responsibilities

• Register patients and obtain accurate financial and demographic information.
• Receive, investigate, and respond to inquiries and questions in a pleasant and helpful manner.
• Determine the financial status of the patient or guarantor and complete financial and insurance-related functions and signatures.
• Communicate with third-party payors, obtain insurance benefits, and obtain insurance authorizations.
• Collect money due from patients at admission or, in the ER, before discharge.
• Complete necessary reports.
• Communicate with Case Management, Patient Financial Services, the Self/Pay/Medicaid Eligibility Team, and other departments as appropriate.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED