Patient Access Specialist - Per Diem
About The Position
The Patient Access Specialist works under the direct supervision of the Registration Supervisor. The role collects and verifies patient information, ensures patients understand network policies and procedures, interviews patients or their representatives, enters accurate and required information into the computer database, and distributes information to ancillary departments. The specialist also participates in performance improvement and continuous quality improvement (CQI). This is a per diem, onsite position in Brookings, Oregon. The compensation range is $22.46–$33.97 per hour, based on experience. Eligible positions may qualify for additional shift, weekend, certification, or other differentials.
Requirements
- High school graduation or equivalent.
- Basic computer knowledge.
- Ability to type 40 words per minute.
- Knowledge of medical terminology.
- Excellent interpersonal skills.
- Ability to communicate in English verbally and in writing.
Nice To Haves
- One year of experience in an office setting.
- Experience with medical terminology and insurance.
- Additional language skills.
- Experience in a setting requiring excellent customer service.
Responsibilities
- Interview patients or their representatives to obtain personal information or verify information already on file, including emergency contact numbers and insurance information.
- Obtain signatures from incoming patients on Conditions of Access and Privacy forms.
- Explain billing, the complaint process, patient rights, and HIPAA to patients or representatives; distribute appropriate network-specific literature.
- Collect and record payments and forward them to Fiscal Services appropriately by the next business day.
- Understand network financial policies and available services, and refer patients to a financial counselor when appropriate.
- Communicate appropriately and clearly with the supervisor, coworkers, and patients.
- Participate in performance improvement and CQI.
- Perform other duties as assigned to support departmental effectiveness and organizational performance in accordance with Curry Health Network’s Mission, Vision, and Shared Values.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
