Patient Access Rep, Per Diem (Deerfield Beach-ER)
About The Position
The Patient Access Rep registers patients by obtaining accurate financial and demographic information. The role responds to inquiries in a pleasant and helpful manner, determines the financial status of patients or guarantors, and completes financial and insurance-related functions and signatures. The representative communicates with third-party payors, obtains insurance benefits and authorizations, collects amounts due at admission or in the emergency room before discharge, completes necessary reports, and coordinates with Case Management, Patient Financial Services, the Self/Pay/Medicaid Eligibility Team, and other departments as appropriate.
Requirements
- High school diploma or GED required.
- Excellent customer service, communication, and organizational skills.
- Ability to multitask.
Nice To Haves
- Certified Patient Account Technician (CPAT) preferred, but not required.
- Associate's degree preferred, or in the process of obtaining one.
Responsibilities
- Register patients and obtain accurate financial and demographic information.
- Receive, investigate, and respond to inquiries and questions in a pleasant and helpful manner.
- Determine the financial status of patients or guarantors and complete financial- and insurance-related functions and signatures.
- Communicate with third-party payors and obtain insurance benefits and authorizations.
- Collect amounts due from patients at admission or in the emergency room before discharge.
- Complete all necessary reports.
- Communicate with Case Management, Patient Financial Services, the Self/Pay/Medicaid Eligibility Team, and other departments as appropriate.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
