Patient Access Rep
About The Position
Coordinate and communicate precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time. Efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems. Navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources. Facilitate insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care. Counsel patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Coordinate and communicate precise patient schedules for prescribed procedures to maximize clinical resource utilization and respect patient time.
- Efficiently manage patient registration by gathering and entering accurate demographic, insurance, and clinical data into database systems.
- Navigate and resolve scheduling conflicts and inquiries regarding procedure types, dates, and locations by leveraging appropriate resources.
- Facilitate insurance pre-certification and authorization work-flows to ensure seamless administrative approvals prior to care.
- Counsel patients and representatives on pre-service requirements and instructions to prepare them effectively for upcoming procedures.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
- Ways to give back to your community
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
