Rep-Patient Access

Henry Ford Health • Grand Blanc, MI

18h

About The Position

As a Rep-Patient Access, you help ensure a seamless patient experience by accurately scheduling prescribed procedures and managing patient registration. You communicate with patients, participants, and staff to gather essential information, coordinate schedules, and provide pre-service counseling. The role supports efficient clinical operations and patient satisfaction. This is a contingent position with hours that vary depending on need; at least one 12-hour shift per week is required. The position is based at Genesys in Grand Blanc.

Requirements

• Ability to communicate effectively with patients, participants, and staff.
• Proficiency in gathering and entering demographic, insurance, and clinical information.
• Skill in scheduling patient procedures and coordinating schedules.

Nice To Haves

• Experience with insurance pre-certification and authorization processes.
• Previous experience in patient registration or healthcare administration.

Responsibilities

• Gather patients’ demographic, insurance, and clinical information and enter it into the appropriate database.
• Schedule patient procedures efficiently while optimizing patient time and clinical resources.
• Coordinate and communicate patient schedules with relevant parties.
• Assist with insurance pre-certification and authorization processes.
• Counsel patients or their representatives about pre-service requirements and instructions.

Benefits

• Opportunities for continuous learning and development in a supportive and innovative environment.
• Opportunities to grow your career and collaborate with dedicated professionals.

What This Job Offers

• Education Level: No Education Listed