Patient Access Rep
Henry Ford Health•Grand Blanc, MI
About The Position
As a Rep-Patient Access, you help ensure a seamless patient experience by accurately scheduling prescribed procedures and managing patient registration. You communicate with patients, participants, and staff to gather essential information, coordinate schedules, and provide pre-service counseling. This work supports efficient clinical operations and patient satisfaction. The position is contingent and is listed with hours of 6am–6:30pm.
Requirements
- Ability to communicate effectively with patients, participants, and staff.
- Proficiency in gathering and entering demographic, insurance, and clinical information.
- Skill in scheduling patient procedures and coordinating schedules.
Nice To Haves
- Experience with insurance pre-certification and authorization processes.
- Previous experience in patient registration or healthcare administration.
Responsibilities
- Gather demographic, insurance, and clinical information from patients and enter it into the appropriate database.
- Schedule patient procedures efficiently, optimizing patient time and clinical resources.
- Coordinate and communicate patient schedules with relevant parties.
- Assist with insurance pre-certification and authorization processes.
- Counsel patients or their representatives regarding pre-service requirements and instructions.
Benefits
- Opportunities for continuous learning and development.
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Education Level
No Education Listed
