Patient Access Rep

The University of Kansas Health System St. Francis Campus•Topeka, KS

About The Position

The Therapy Mulvane Patient Access Representative works in Topeka, Kansas, providing a patient-friendly registration experience. The role is responsible for accurately registering patients and communicating clinic policies, financial responsibilities, and Patient Rights and Responsibilities in accordance with clinic operating procedures. The position ensures compliance with JCAHO regulations and other regulatory agencies and works under the supervision of the clinic manager, supervisor, or designee.

Requirements

  • High school diploma or GED.
  • Basic computer skills.

Nice To Haves

  • One year of prior experience in an office setting and customer service.

Responsibilities

  • Provide excellent customer service and a pleasant, timely registration process that meets patient and family needs.
  • Accurately register patients.
  • Communicate clinic policies, financial responsibilities, and Patient Rights and Responsibilities according to clinic operating procedures.
  • Ensure compliance with JCAHO regulations and other regulatory agencies.

Benefits

  • Career growth opportunities
  • Tuition assistance
  • Resources supporting wellness, education, and financial well-being
  • Paid time off
  • Comprehensive health benefits
  • Supportive, inclusive culture
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