Patient Access Rep-Imaging

Southcoast Health System, Inc.•Fairhaven, MA
•$18 - $29•Onsite

About The Position

Under the general supervision of the Manager/Office Coordinator or designee, the Patient Access Rep-Imaging performs patient access duties to facilitate appropriate billing and optimal reimbursement in accordance with external regulations. The role includes transcribing orders, scheduling appointments, advanced registration functions, collecting co-pays, and maintaining work lists and work queues. It also performs reception duties, including image access functions as part of the film library. This is a per diem, day-shift position at Fairhaven Radiology in Fairhaven, Massachusetts. Listed shifts are 7:30 a.m.–4:00 p.m. and 8:30 a.m.–5:00 p.m. Pay is determined based on experience, with a stated range of $18.04–$29.05 per hour.

Requirements

  • Associate degree plus additional specialized training in film library work, or equivalent knowledge and experience.
  • Excellent customer service skills, telephone skills, and etiquette.
  • Strong computer skills, including proficiency with medical-based programs.
  • Experience with electronic medical records, hospital patient registration systems, business office machines, and handling cash.
  • Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption for medical or personal reasons by signing a statement certifying the choice to be exempt from vaccination once hired.

Nice To Haves

  • Medical Terminology Certificate.
  • Prior work experience in a hospital or medical office practice setting in patient access, patient accounts, or customer service.
  • More than three years of related health care experience, preferably concentrated in radiology.
  • Microsoft Office skills.

Responsibilities

  • Transcribe orders.
  • Schedule appointments.
  • Perform advanced registration functions.
  • Collect co-pays.
  • Maintain work lists and work queues.
  • Perform reception duties, including image access functions as part of the film library.
  • Facilitate appropriate billing and optimal reimbursement in accordance with external regulations.

Benefits

  • Competitive pay and comprehensive benefits package.
  • Generous Earned Time Off package.
  • Employee Wellbeing Program.
  • 403B Retirement Plan with company match.
  • Tuition assistance and Federal Loan Forgiveness programs.
  • Professional growth opportunities and customized leadership training.
  • A culture of well-being that embraces, respects, and celebrates diversity.
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