Patient Access Rep-Imaging
About The Position
Southcoast Health is seeking a Patient Access Rep-Imaging for St. Luke’s Hospital in New Bedford, Massachusetts. Under the general supervision of the Manager/Office Coordinator or designee, this role performs patient access duties that support appropriate billing and optimal reimbursement in accordance with external regulations. The position involves transcribing orders, scheduling appointments, advanced registration functions, collecting co-pays, maintaining work lists and work queues, and performing reception duties, including image access functions as part of the film library. The schedule is listed as 24 flex 32 hours, with day-shift hours that vary. Compensation is based on experience, with a listed pay range of $18.04–$29.05 per hour.
Requirements
- Associate degree plus additional specialized training in film library, or equivalent knowledge and experience.
- Excellent customer service and telephone skills and etiquette.
- Strong computer skills, including proficiency with medical-based programs.
- Experience with electronic medical records, hospital patient registration systems, business office machines, and cash handling.
- Must be fully vaccinated against seasonal influenza and COVID-19, or be exempt for medical or personal reasons by signing a statement certifying the choice to be exempt once hired.
Nice To Haves
- Medical Terminology Certificate desired.
- Prior work experience in a hospital or medical office practice setting in patient access, patient accounts, or customer service preferred.
- Microsoft Office desired.
- Over three years of related health care experience preferred, concentrating in radiology.
Responsibilities
- Perform patient access duties to facilitate appropriate billing and optimal organizational reimbursement in accordance with external regulations.
- Transcribe orders and schedule appointments.
- Perform advanced registration functions and collect co-pays.
- Maintain work lists and work queues.
- Perform reception duties, including image access functions as part of the film library.
Benefits
- Competitive pay and comprehensive benefits package.
- Generous Earned Time Off package.
- Employee Wellbeing Program.
- 403B Retirement Plan with company match.
- Tuition assistance and Federal Loan Forgiveness programs.
- Professional growth opportunities and customized leadership training.
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What This Job Offers
Job Type
Part-time
Education Level
Associate degree
